Frequency Asked Questions

Popular Questions

What’s the difference between Standard and Turbo?

Both packages deliver real, powerful growth to your Instagram account. With the Turbo package we double your exposure, which means you’ll be getting 2-3x more traffic, engagement, and growth than you would with the Standard package.

The Turbo package also offers priority support, ensuring any questions or account changes are addressed promptly – a particularly useful feature for brands or influencers.

Are the followers I gain real?

Unlike most of our competitors, we do not sell you fake followers. We’ve spent years developing specialized marketing techniques to help you see real, targeted growth with genuine, active followers – so yes, your followers are real so you could get relevant people who interesting in your content.

Is your service safe to use?

Absolutely. Our service uses genuine marketing techniques to deliver real growth to your account. We work well within the constraints of Instagram and we do everything possible to ensure that your account is both safe and secure while using IG Hero.

Do I have to download anything to use IGHERO?

Nope. IG Hero is a web based service, which you can access from anywhere and any device as long as you have an internet connection you’re good to go!

How fast will my account grow?

It depends. There are many niches on Instagram, and some are larger than others which means certain niche profiles grow faster than others. Our goal is to provide you quality tools to gain quality followers over time, rather than irrelevant followers that won’t interact with your content which will actually hurt your page more than it will do good

As always, ultimate success is dependent on multiple facets including but not limited to content and interaction with your followers.

# Our features will reveal you EXACTLY what are the hottest content now your competitors using (hashtags, mentions etc…) so you could know what’s works and what’s not, follow the success, and create better content and more engagement .

Is your service safe to use?

Absolutely. Our service uses genuine marketing techniques to deliver real growth to your account. We work well within the constraints of Instagram and we do everything possible to ensure that your account is both safe and secure while using IG Hero.

Do I have to sign a long term contract?

No, you will be paying us month to month and can cancel anytime. If you subscribe to our Annual Plans, you will pay for the entire year in advance.

Will I lose my followers if I stop using your service?

Billing Questions

How can i cancel my plan?

If you want to cancel your subscription, simply send an email to: support@ighero.com with your request. We will respond to your inquiry within 24 hours.

As a reminder, your service will continue until the end of your billing cycle. For example, if your billing cycle ends on the 31st, but you sent a cancellation request on the 15th, even though your subscription will be terminated on the 15th, you will continue to see growth until the 30th. If you’d like to stop the service immediately, please ask your growth specialist to do so.

If you are billed after you sent your cancellation request email, it’s possible that support has not yet processed your cancellation request. Therefore, we will process a refund on any additional billing after you sent your cancellation request.

Over 3,000
Satisfied Customers

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Awesome, I am at an average of about 1000 new followers per month. I have worked very hard to have a great content on my IG account but that alone was not getting me followers IG Hero has helped me tremendously.

@valerialauren

Valeria Lauren

Model & Travel Blogger

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The service has been great so far. I needed growth from specific types of people and real people and it worked. My followers have grown and so has my likes and engagement. Someone always answers my emails when I have questions about my account. Very satisfied.

@ericaramia

Eric Aramia

Body Builder Influencer

⭐⭐⭐⭐⭐
IG Hero has really delivered on it's promise to grow my social media presence organically, they have helped me to connect real people who are really interesting in my content. Just as importantly, i feel that my account is secure with them.

I would totally recommend this company

@jammestattoo

Jammes Tattoo

Local Business Tattooer